Navient Loans App Reviews

I thought it would be cool to have apps for all of my bills but this one crashes before Im even able to log in.

App works great! Gives you all account info needed. Very easy to navigate.

People saying this app doesnt let you make payments or view payment history obviously dont know how to use it. I downloaded it 10 minutes ago and Ive already made a payment and viewed my payment history. To those saying they cant log in, youre entering the wrong username/password/SSN. Try looking them up instead of writing a 1 star review, it might help.

Just a wrapper for the website in Safari. Doesnt do anything more than the mobile site, no Touch ID for easy access. Unless you need an app instead of a bookmark, not currently recommended.

The app is just an embed of the mobile website. It has no features like Touch ID or pin quick access. Would be great if it did! Its a pain to keep needing to login with there security challenge too.

I think the app works great! Id give it 6 stars if "Heather from Navient Department of Education" would pay my bill too lol!

Developers who do this should be drawn and quartered... This is coming from a fellow developer. If youre going to the effort to make and submit a mobile app, make it worth it!

App worked fine for me. I was able to make a payment, view my payment history and also received payment confirmation via email. 5 stars!!!!

Its enough stress having to pay on student loans already. Sometimes I just want to log in and pay on my account without having to verify my device every time. Its not like Im using other devices to pay on my account only this one. Why so much security anyway? If someone wants to pay off my account I gladly welcome them to.

I find the app useful for doing quick payments, however I would be nice if it had a landscape mode for iPad (if it does it doesnt work on my iPad Pro). Also I think it would be nice to show each loan balance on the main screen.

This app need to be redesigned because the UI is terrible. Once you open a pdf document theres no way to exit the screen unless you exit out the app and close it which doesnt make any sense. Navient, your developer need to do better! -1 star rating

I know I am using the correct user ID and password. Every time I use the app it says I am wrong.

I think the app is easier to navigate than their website.

Always crashes and never remembers my password. I have to make a new password just about every time !

The app only connects once every 50 tries, the rest of the time you just end up with a white screen or on a login page confused if you hit a button or not.

Would love to use the app but it says password and username is wrong, however I can login through Safari using the same username and password. I guess Ill have to stick to safari.

Tried to open the app and send me to 404. I was under the impression that the app was a standalone way to manage the loan, but is just a link to the website.

When I click the app to use it says, that the website I want to use is unavailable.

One of the best parts about using Navient mobile was that you could enter payments on individual loans. It made is so convenient. Now with the new version, that option has been removed. PUT IT BACK!! PLEASE!

Initially I was excited about the possibilities with this app, but it crashes after every third command or sometimes never responds at all. Wondering if all these other complaints are from folks on iOS 9 and maybe it is not supported?